Coral and Ladbrokes owner Entain grows online casino revenue as it cuts jobs
Entain, the group behind Coral and Ladbrokes, two of the top-rated slot sites on Best Slots UK, reported higher online casino revenue in its third-quarter update on 15 October 2026. It is also cutting around 400 customer care roles worldwide, blaming higher UK gambling taxes.
By the Best Slots UK team. Published .
Key points
- Entain’s Q3 trading update was published on 15 October 2026.
- Online net gaming revenue rose 3%, with casino and gaming up 8% and sports betting down 3%.
- UK and Ireland online revenue grew strongly, according to coverage of the update.
- Around 400 customer care roles are being cut globally, with a consultation due to end by November.
- Coral and Ladbrokes accounts, offers and licences are unaffected.
| Update date | 15 October 2026 |
|---|---|
| Online NGR | +3% |
| Casino and gaming | +8% |
| Sports betting | -3% |
| Jobs affected | About 400 (customer care) |
What Entain reported
Entain said online net gaming revenue rose 3% in the third quarter, driven by an 8% rise in casino and gaming revenue, while sports betting revenue fell 3% after results went the way of punters and its Brazilian business weakened. Coverage of the update highlighted strong growth in the UK and Ireland online business. The group kept its full-year online growth guidance but pointed to underlying earnings towards the lower end of its £910 million to £960 million range.
The job cuts
Entain has said around 400 customer care jobs will go worldwide, roughly a fifth of the function, citing the UK’s increased gambling taxes and warning more could be at risk. Roles are affected in the UK and in countries including Gibraltar, Ireland, India, Bulgaria and the Philippines. Earlier in the year the group announced about 500 cuts in corporate, product and technology teams. The Remote Gaming Duty on online casino rose from 21% to 40% in April 2026, and the 28 October Budget left it there.
What it means for Coral and Ladbrokes players
Nothing changes to your account, balance or licence. Coral and Ladbrokes are both run by LC International Limited under Gambling Commission account 54743, and their current welcome offers remain as listed on our reviews. Because they are sister brands, you may not be able to open a new account with one if you already hold an account with another Entain brand. Read our Coral slots review and Ladbrokes slots review for the latest offers, games and payout times.
If customer support response times slip, use live chat for urgent issues and keep a written record. Our slot sites comparison lets you weigh support, payouts and offers side by side.
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Frequently asked questions
Who owns Coral and Ladbrokes?
Entain plc. Both casinos are operated by LC International Limited under UK Gambling Commission account 54743.
Are Coral and Ladbrokes affected by Entain’s job cuts?
The brands continue to operate normally under their UK licence. The cuts affect customer care and other teams across Entain’s global business.
Can I have accounts with both Coral and Ladbrokes?
Entain’s terms may stop you opening a new account with one of its brands if you already hold one with another. Check the terms before signing up.
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